Free Delivery on All orders above £29

Terms & Conditions

These terms and conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the Terms and Conditions set out below.

This Website is created, administered and controlled by Red Label Outlet. Red Label Outlet reserves the right to alter these Terms and Conditions from time to time without prior notification. The contract will be concluded in English.

The Website may only be used for lawful purposes. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website.

Before you place an order, if you have any questions relating to these Terms and Conditions please contact our Customer Service Team by e-mail at info@redlabeloutlet.co.uk or call us on +44(0)208 450 9841 between 9am to 5pm, Monday to Friday only. All calls are charged at standard rate. Messages can be left outside of office hours.

The Personal Information which you are required to provide when you register as a Customer should be true, accurate, current and complete in all respects; and you must notify us immediately of any changes to the Personal Information by contacting our Customer Service Team via e-mail, or calling us on +44(0)208 450 9841 or by updating them in the account page information.

You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

We reserve the right to:

Modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the website and/or change the Terms and Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Terms and Conditions have been changed.

We warrantee and represent that the goods are as described in listings. We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Customers should satisfy themselves that any item choice made is suitable for their intended purpose or use. We pride ourselves on our customer service. If you do incur a problem with your item please contact us and we will be happy to help.

For our full delivery details and pricing and our returns policy please visit 'Payments and Returns'

Refunds will be processed via the original payment method, unless otherwise agreed by management.

All prices are in GBP (£) and include VAT, Red Label Outlet does not operate a price-matching policy.

Where applicable, prices shown in Euros (€) and US Dollars ($) are based on an average daily exchange rate. When you add items to your shopping bag the prices will revert back to GBP (£) as we only accept payment in GBP (£) When your order is processed the total actually charged may vary dependant on the rate of exchange at that time.

Red Label Outlet do not store any credit or debit card details, all card payments are made through a secure site.

The price of a product shall be as stated on the website at the time you place your order except in the case of obvious error. If we discover an error in the price of a product you have ordered, we will not be liable to supply that item to you at the stated price. In this event we will either contact you to confirm your order at the correct price, or cancel your order and ensure all funds are returned.

Orders may be subject to extra security checks at our discretion. This may include confirmation of Credit/Debit card details, PayPal details, or full address details. Red Label Outlet reserves the right to request payment by an alternative method or cancel any orders if this information cannot be supplied.

In some circumstances, initial postage prices quoted at the time of ordering may not be sufficient to cover actual postage costs. Should this be the case, Red Label Outlet reserves the right to request payment of the price difference in the postage costs prior to fulfilling and dispatching the order.

Red Label Outlet reserves the right to cancel or refuse orders at any time or deliver certain orders to the Billing Address only at the discretion of our management.

Personal Information

We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable consumer legislation in place.

You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service.

We confirm that any Personal Information which you provide to us and any User Information from which we can identify you, is held in accordance with the registration we have with the Data Commissioner's Office. We use your information only for the following purposes:

Processing your orders. For statistical or survey purposes to improve this Website and its services to you. To serve Website content and advertisements to you. To administer this Website. If you consent, to notify you of products or special offers that may be of interest to you.

You have the right to ask us to give you a statement about the personal data we process about you, to rectify your data, or to delete your information, to withdraw your consent given for processing of personal data, or to remove you from our mailing lists.